International car shipping can transform from a straightforward process into a costly nightmare when common mistakes derail your plans. After nearly two decades of helping customers navigate global vehicle transport, West Coast Shipping has witnessed every possible error—from inadequate documentation that triggers customs delays to improper vehicle preparation that results in expensive damage claims. Understanding these pitfalls before they happen isn't just helpful—it's essential for protecting your investment and ensuring smooth delivery.
The difference between a successful shipment and a frustrating experience often comes down to preparation and knowledge. Simple oversights like leaving personal items in your car or failing to research shipping companies properly can cost thousands in fees, delays, and headaches.
Many customers select their shipping method based solely on price, without understanding the differences between container shipping, RoRo (Roll-on/Roll-off), and air freight options. This often leads to inappropriate service levels, unexpected limitations, or inadequate protection for their specific vehicle.
First-time shippers assume all methods provide similar service levels
Price comparison websites don't explain the real differences between options
Customers focus on initial quotes without considering total costs and requirements
Limited understanding of vehicle-specific needs and destination requirements
Assess Your Vehicle's Needs: Consider value, condition, and special requirements
Understand Service Differences: Container offers protection and flexibility, RoRo requires operational vehicles, air freight provides speed at premium cost
Compare Total Value, Not Just Price: Factor in protection level, convenience, and peace of mind
Match Service to Vehicle: Luxury, classic, or non-running vehicles typically need container protection
Our detailed guide on RoRo versus container shipping explains when each method makes sense for different vehicle types and situations.
Failing to properly prepare your vehicle and gather complete documentation causes delays, additional fees, and potential damage during transport. This includes everything from leaving the car dirty for inspection to missing critical paperwork.
Skipping thorough cleaning before pickup
Leaving fuel tank too full or completely empty
Failing to check and document fluid levels
Not removing or securing loose accessories
Forgetting to disable alarm systems
Missing pre-shipment condition photography
Original title not available or has outstanding liens
Missing bill of sale or purchase documentation
Power of attorney forms not properly notarized
Export/import permits not obtained in advance
Previous registration or license documentation incomplete
Inadequate preparation can result in pickup refusal, port storage fees of $50-150 per day, customs delays, and damage claims that won't be honored due to poor documentation. One customer's BMW faced three weeks of port storage in Hamburg because lien paperwork wasn't properly completed, costing over $2,100 in additional fees.
Complete Pre-Shipping Checklist: Clean thoroughly, check fluids, remove belongings, document condition
Gather All Documents Early: Start paperwork process 4-6 weeks before shipping
Professional Photography: Take detailed photos from all angles in good lighting
Mechanical Verification: Ensure vehicle runs properly and check for leaks
Professional Assistance: Work with experienced shippers who guide preparation requirements
Detailed preparation requirements vary by destination—see our international shipping process guide for comprehensive checklists.
Choosing a shipping company without thorough research leads to poor service, unexpected costs, and potential vehicle damage. Many customers fall victim to brokers posing as actual carriers or companies with poor track records.
Selecting based solely on lowest price quotes
Not verifying company licensing and credentials
Ignoring customer reviews and industry ratings
Failing to understand broker vs. carrier differences
Not checking financial stability and track record
Quotes significantly below market rates (often bait-and-switch tactics)
Requests for large upfront payments before pickup
No physical address or inability to visit facilities
Poor communication or unprofessional behavior
No proper licensing or verification credentials
Negative patterns in customer reviews
Unreliable companies can disappear with your money, damage your vehicle through improper handling, hold your car hostage for additional payments, or provide no customer service when problems arise. Recovery from these situations often involves legal action and extended delays.
Verify Credentials: Check FMCSA registration, DOT numbers, and proper licensing
Research Company History: Look for established companies with years of experience
Read Authentic Reviews: Check multiple platforms and look for detailed feedback
Visit Facilities: Legitimate companies will allow facility tours
Understand Service Model: Know whether you're working with a broker or actual carrier
Compare Value, Not Just Price: Consider service quality, communication, and reliability
Learn what questions to ask potential shipping companies in our guide on choosing reliable international car shippers.
Many customers assume their existing auto policies or basic carrier liability covers their vehicle during international shipping. This dangerous assumption leaves them financially exposed when damage, theft, or loss occurs during transport.
Believing personal auto policies cover shipping
Assuming basic carrier liability provides adequate protection
Not understanding coverage exclusions and limitations
Failing to declare accurate vehicle values
Skipping additional protection for high-value vehicles
Most carriers provide minimal liability coverage under the Carriage of Goods by Sea Act (COGSA), typically capped at just $500 per shipment regardless of vehicle value. This coverage only applies to carrier negligence and excludes many common risks like weather damage, theft, or port handling issues.
Without proper coverage, a minor accident can cost thousands out-of-pocket. For example, if container handling equipment drops your container and causes $15,000 in damage, standard liability would cover only $500, leaving you responsible for $14,500 in repairs.
Assess Vehicle Value Accurately: Use current market values, not purchase prices
Understand Coverage Types: Research total loss vs. comprehensive damage protection
Read Policy Exclusions: Know what situations aren't covered
Consider Comprehensive Marine Coverage: For complete protection during transit
Work with Reputable Providers: Choose companies offering adequate coverage options
Our comprehensive analysis of cargo protection considerations explains coverage options and helps you make informed protection decisions.
Inadequate planning and unrealistic timeline expectations cause rushed decisions, higher costs, and shipping delays. Many customers underestimate the time required for proper preparation, documentation, and booking.
Waiting until the last minute to book shipping services
Not accounting for peak season demand and longer lead times
Underestimating documentation preparation time requirements
Failing to plan for customs clearance and delivery coordination
Not considering seasonal factors affecting shipping schedules
During high-demand periods (typically summer months), shipping capacity becomes limited, prices increase by 25-40%, and booking slots fill weeks in advance. Last-minute bookings often result in suboptimal service options or complete unavailability.
Emergency shipments can cost 50-100% more than planned bookings, while rushed preparation leads to documentation errors and additional fees. One customer needed their Ferrari in Monaco for a car show but waited too long to book, ultimately paying $8,000 for air freight instead of $2,500 for planned container shipping.
Book 6-8 Weeks in Advance: Especially during peak seasons
Start Documentation Early: Begin paperwork process immediately after deciding to ship
Build in Buffer Time: Allow extra time for unexpected delays or requirements
Understand Seasonal Patterns: Plan around peak demand periods when possible
Coordinate Delivery Timing: Ensure you'll be available for vehicle pickup and delivery
Learn optimal booking strategies in our guide on shipping during peak season.
Every destination country maintains unique import requirements, customs procedures, and compliance standards. Failure to understand and meet these requirements results in delayed clearance, additional fees, or vehicle rejection at destination ports.
Import duties and tax calculations varying by country and vehicle type
Environmental and safety compliance standards differing by destination
Age restrictions and emissions requirements for vehicle imports
Documentation translation and authentication requirements
Temporary vs. permanent import procedure differences
Incorrect customs valuation leading to penalty assessments
Missing environmental certificates causing port detention
Improper age calculation affecting duty rates and eligibility
Inadequate documentation translation delaying customs clearance
Wrong import procedure selection resulting in unnecessary fees
A 1999 Porsche 911 shipped to Germany faced 3-week port detention because the owner didn't obtain required environmental compliance certificates. The delay cost €2,800 in storage fees, and the car required expensive modifications to meet German standards—costs that could have been avoided with proper advance planning.
Research Destination Requirements Early: Each country has unique rules and procedures
Work with Experienced Professionals: Use customs brokers familiar with vehicle imports
Verify Document Requirements: Ensure all paperwork meets destination standards
Understand Tax Implications: Calculate total landed costs including duties and fees
Plan for Inspections: Allow time for required technical and customs inspections
Specific country requirements vary significantly—see our country-by-country cost breakdown for detailed regulatory information.
Poor communication with shipping companies and insufficient follow-up during the transport process leads to missed updates, surprise issues, and problems that could have been prevented with proper coordination.
Not establishing clear communication protocols and expectations
Failing to provide accurate contact information and availability
Missing important updates about schedule changes or requirements
Not asking questions when uncertain about procedures or requirements
Assuming everything is proceeding smoothly without verification
Not tracking shipment progress or monitoring for delays
Missing customs clearance requirements or deadlines
Failing to coordinate pickup and delivery logistics
Not preparing for vehicle inspection upon arrival
Assuming delivery coordination will happen automatically
Poor communication can result in missed pickup appointments, customs clearance delays, demurrage fees at destination ports, and vehicles sitting unattended when they arrive. One customer's Range Rover sat at Southampton port for 10 days because delivery coordination wasn't properly arranged, costing £850 in storage fees.
Establish Clear Expectations: Define communication frequency and methods upfront
Provide Accurate Information: Ensure contact details are current and you're reachable
Ask Questions Proactively: Clarify anything you don't understand immediately
Track Progress Regularly: Monitor shipment status and address issues quickly
Coordinate Logistics Early: Arrange pickup and delivery details well in advance
Document Everything: Keep records of all communications and agreements
Comprehensive Consultation Process: Our experienced team guides you through every decision, from shipping method selection to documentation requirements, ensuring you make informed choices based on your specific needs.
Proven Preparation Support: We provide detailed checklists, documentation assistance, and preparation guidance tailored to your destination country's requirements, eliminating guesswork and preventing costly oversights.
Transparent Communication: Regular updates, tracking access, and dedicated account management keep you informed throughout the process, while our experience prevents common coordination issues.
Professional Network: Our relationships with customs brokers, port agents, and delivery services worldwide ensure smooth coordination and help avoid the pitfalls that trap inexperienced shippers.
Quality Protection: Nearly two decades of international shipping experience means we've seen every possible mistake and developed systems to prevent them, protecting your investment and ensuring successful delivery.
Whether you're shipping a daily driver or a million-dollar classic, avoiding these seven common mistakes makes the difference between a smooth experience and a costly disaster. Proper preparation, research, and professional guidance transform international car shipping from a stressful ordeal into a manageable process.
Ready to ship your vehicle internationally without the common mistakes that cost time and money? Use our comprehensive calculator below to get an instant quote, then connect with our expert team who will guide you through every step of the process, ensuring your car arrives safely and on schedule.